{{brandName}} Privacy Policy

Our company and/or the integrated location product provider {{brandName}} (including its affiliates) (hereinafter referred to as "we" or "us") provides you with the integrated location product service software {{brandName}} (hereinafter referred to as the "Product") and numerous online and offline services related to the Product, including but not limited to our website, online location service platforms, and other services (hereinafter collectively referred to as the "Services"). When you contact us and/or our affiliates regarding the Products and Services, you may be asked to provide your personal information. We attach great importance to the protection of your personal information and privacy, and we understand that you may be concerned about how your personal information is used and shared. Therefore, we have formulated this Privacy Policy to explain how we collect, use, disclose, share, and store your personal information.

This Product integrates the {{pushSdkName}} and push channel SDKs. The push channel SDK needs to collect device identifiers (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI information, etc.) to uniquely identify the device in order to push messages to the user's device. Geographic location is collected to screen push channels and improve the regional coverage of message pushing.

This Product integrates {{locationSdkName}} to quickly and accurately obtain latitude and longitude information, specify the user's starting point, and help users better locate nearby vehicles.

We attach great importance to the protection of your personal information and privacy, and we understand that you may be concerned about how your personal information is used and shared. Therefore, we have formulated this Privacy Policy to explain how we collect, use, disclose, share, and store your personal information.

Please read this Privacy Policy carefully. By using our products and/or services, you agree and confirm that: you are at least eighteen years old and have fully understood and accepted all the terms and contents of this Privacy Policy. If you do not agree with this Privacy Policy, you may choose not to use our products and/or services.

I. Scope of Personal Information

The term "Personal Information" in this Privacy Policy refers to information we collect from individuals that can be used to identify a specific individual's identity, which can be further divided into personal information that can be used independently (such as name, ID card information) and personal information that cannot be used independently but must be combined with other information (such as location information). The personal information we collect may include both types of information simultaneously. For personal information that can be used independently or combined with other information, we will only collect it after informing you in advance and obtaining your consent; for personal information that cannot be used independently, when not used in combination, we will collect, use, transfer, and disclose such information after informing you in advance and obtaining your consent.

The "Personal Information" we may collect from you includes, but is not limited to, your name, mailing address, phone number, email address, other contact methods, age, date of birth, gender, educational background, occupation, language, postal code, area code, personal image, interest preferences, ID card information, driver's license information, credit card information, unique device identifiers, geographic location information, vehicle status, behavioral information, license plate number, VIN (Vehicle Identification Number), etc.

II. Channels for Collecting Personal Information

We may collect and store your personal information in multiple ways:

1. Information you voluntarily provide when you visit or participate in our platforms, official website, or other online services (for example, when you contact us via our website or email to ask questions, make comments, or participate in online surveys).
2. When you provide it in order to obtain our offline services.
3. When you use our Products.
4. When you follow our social media accounts (such as Weibo, WeChat).
5. When you publish personal information through publicly accessible means (for example, information you post on social media sites such as BBS, Weibo, and WeChat).
6. When you provide information to representatives at our call center.
7. We collect from independent authorized dealers and/or agents, for example, when you purchase our products or conduct product maintenance through our authorized dealers.
8. We collect from financial companies regarding your transactions with them, such as applying for a car loan.
9. Collected from our business partners and/or service providers (affiliated and unaffiliated companies), for example, we may obtain your personal information from exhibition organizers and other third parties for the purpose of acquiring potential customers.
10. We may also collect information about you from other sources and add it to our customer database.
11. How we use Cookies and similar technologies: A Cookie is a mechanism that allows server-side (or script) to store and retrieve information on the client-side. When you use certain features, we may send one or more Cookies or anonymous identifiers to your device. When you interact with these features, we allow the Cookie or anonymous identifier to be sent to the server. Cookies usually contain randomly generated characters. By using Cookie technology, this platform can understand your usage habits or help judge the security of your account. Cookies can also help us compile traffic information and analyze the effectiveness of page designs. We will not use Cookies for any purpose other than those described in this policy.
12. Information collection through the call center: When you call our service hotline, in order to improve service quality and follow up on your requests, we may collect personal information from you during the call, or record the phone call via electronic media. You understand and agree that we may collect your personal information and record the call during voice calls.
13. Information collection through integrated location terminals, mobile devices, or online location service platforms: You understand and agree that we collect the aforementioned personal information such as geographic location, vehicle status, and mobile device-specific identification codes.

III. Consequences of Refusing to Provide Personal Information

You may choose not to provide your personal information. If you choose not to provide your personal information, we may not be able to provide you with our products or services, nor may we be able to respond to problems you encounter while using our products or services. We will not be liable for any losses you may suffer as a result.

IV. How We Use Your Personal Information

We will use the collected personal information for the following purposes (hereinafter referred to as "Purposes of Personal Information Collection"):

1. To manage our products and services, provide you with our products and services, and communicate with you in a timely manner regarding your use of our products and services.
2. To support the fulfillment and operation of our services, respond to your inquiries and requests, and process your transactions.
3. To provide you with after-sales services and support, and receive your feedback.
4. To keep you informed about our latest products, services, derivative products and services, upcoming events, etc.
5. To use your personal information for internal purposes such as data analysis and research, to improve our products, services, and communication with customers, and to promptly resolve customer issues.
6. To use personal information to send you important notices regarding product/service safety, such as recall and market action information. Since this information is vital to your personal safety, we strongly recommend that you do not refuse to receive such information.
7. To investigate fraud that has occurred or is suspected, or to prevent fraud or other potential illegal activities; and other methods you agree to.
8. In some cases, in order to provide and improve our products, services, and content, we may also combine your personal information with non-personal information for analytical research, or share necessary personal information we have collected/obtained with our third parties for their use (see Article V for details).
9. We will not use your personal information contrary to the above Purposes of Personal Information Collection or beyond the scope of this Privacy Policy.

V. Disclosure and Sharing of Your Personal Information with Third Parties

We respect your personal privacy and comply with relevant laws and regulations. We promise to strictly keep your collected personal information confidential. We will only share your personal information with the following third parties who comply with this Privacy Policy or at least provide protective practices identical to this Privacy Policy in order to achieve the Purposes of Personal Information Collection. Unless otherwise stated, these third parties do not collect, use, or transfer personal information on our behalf. Therefore, we are not responsible for the collection, use, or transfer of personal information by these third parties.

1. Our affiliates and subsidiaries: To ensure that we and our affiliates and subsidiaries provide you with roughly equivalent service quality, we may share your personal information with our affiliates and subsidiaries. However, we will only share necessary personal information subject to the purposes stated in this policy; affiliates and subsidiaries will also adopt identical security safeguard measures based on this policy to ensure the security of your personal information.
2. Our authorized dealers and/or agents: Authorized dealers and agents are our sales channels; they are responsible for introducing and selling our products and services to you. To better provide pre-sales and after-sales services, we will share your personal information related to the Purposes of Personal Information Collection with authorized dealers. The purpose of sharing this information is strictly necessary for fulfilling the service.
3. Financial companies, vehicle insurance-related companies, used car companies, product extended warranty operation companies: We will share your personal information related to vehicle financing, used car evaluation and sales, and product extended warranties with them.
4. Business partners: We have business cooperations with numerous third parties, including but not limited to financial companies, used car companies, insurance companies, extended warranty service companies, and data companies. To promote cooperation and launch high-quality and updated products and services to the public or to you personally, we may share and provide your personal information to third-party partners. The purpose of sharing this information is strictly necessary for fulfilling the service.
5. Third-party service providers: We employ third-party companies (such as suppliers, service outsourcers, etc.) to provide related services to our customers, including but not limited to telematics, roadside assistance, follow-up calls, sending letters, emails, or text messages, cleaning customer information, analyzing data, providing marketing assistance, customer satisfaction surveys, receiving customer inquiries, and handling customer requests. Such third parties can only access, use, process, or retain your personal information to perform their duties or assist us in achieving the Purposes of Personal Information Collection. Other than that, they cannot use your personal information for any other purposes.
6. Call Centers: We set up call centers to uniformly receive your requests and feedback and improve our service quality. To effectively provide services to you, we may provide your personal information to the call center.
7. Business Transfers: For the continuous development of our business, we may restructure, merge, or sell certain businesses. When our assets are transferred to related third parties as a result, all personal information we collect will also be transferred to the related third parties.
8. Investigations or Audits: Subject to applicable laws and regulations, we may be subject to occasional investigations or audits by relevant government agencies or regulatory authorities. During relevant investigation or audit procedures, if we are required to disclose your personal information and cannot immediately inform you of such disclosure, you agree that we may disclose your personal information to relevant third parties in these investigation or audit procedures without obtaining your additional consent.
9. According to legal provisions, if we adopt technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify specific individuals and the data cannot be restored, the sharing, transfer, and public disclosure of such processed data do not require further notification to you or your consent.
10. According to relevant laws and national standards, in the following situations, we may share, transfer, or publicly disclose personal information without your prior authorization and consent: when it is necessary to protect the life, property, or other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the person's authorization and consent; personal information voluntarily disclosed to the public by the personal information subject or their guardian; personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosures, and other channels.
11. Others: If required by other laws and regulations, legal procedures, court orders, litigation, and/or requests from public institutions and government departments, or for national security, law enforcement activities, or other matters of public importance, or to enforce our terms and conditions or protect our business or users, disclosure of your personal information is necessary or appropriate, and we may disclose your personal information to relevant third parties without your prior authorization and consent.
12. When you additionally agree: When you additionally agree or give us instructions, we may disclose your personal information to third parties.

VI. Processing, Storage, and Protection of Personal Information

1. We will not process, tamper with, or destroy your personal information contrary to the Purposes of Personal Information Collection or beyond the scope of this Privacy Policy.
2. When we store your personal data, we set up reasonable and sufficient security measures to protect your personal information from unauthorized access, leakage, and loss, including but not limited to electronic security measures and physical security measures.
3. Please be aware that although we will try our best to ensure the security of any information you send us, the internet environment is not 100% secure, and we are not responsible for any risks or losses arising from or related to this.
4. In the unfortunate event of a personal information security incident, we will promptly inform you according to the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, remedial measures for you, etc. We will promptly inform you of the incident-related situation via email, text message, phone call, etc. When it is difficult to inform personal information subjects one by one, we will take reasonable and effective ways to publish an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

VII. Integrity and Updating of Personal Information

1. We provide convenient methods for you to ensure that your personal information is accurate, complete, and updated in a timely manner. We will retain your personal information for the period necessary to achieve the purposes stated in this Privacy Policy, unless the law requires or permits retaining this information for a longer period.
2. The accuracy and completeness of your personal information are important. You can log into your account to help us ensure that your personal information is accurate, complete, and updated in a timely manner.

VIII. Third-Party Websites and Services

The "{{brandName}}" Privacy Policy does not apply to products or services provided by third parties. Our products or services may include third-party products or services involving categories such as location, some of which will be provided in the form of links to third-party websites, and others will be accessed in the form of SDKs, APIs, etc. When you use these products or services, they may also collect your information. Therefore, we strongly recommend that you take the time to read the privacy policies of such third parties, just as you read our policy. We are not responsible for how third parties use the personal information they collect from you, nor can we control their use. Our privacy policy does not apply to other websites linked through our services. For the specific collection and use of information by SDKs, please refer to the privacy policy or relevant statements of the SDK operator.

IX. Choices

1. We may send you marketing information via email, phone, mobile/text messages, or letters, including but not limited to: informing you of the latest information about our products or services, inviting you to participate in our marketing activities, or issuing announcements about products or services.
2. If you choose not to receive marketing information from us, you can unsubscribe using the unsubscription methods we provide. Please note that it may take a few days to process your unsubscription request, and you may still receive promotional or marketing information during this period.

X. Protection of Minors

We do not knowingly collect personal information from children under the age of 18. If we discover that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete such information as soon as possible.

XI. Third Parties Collecting Personal Information via Our Products and Services

Our products and services may contain links to third-party websites, products, and services. Our products and services may also use or provide products or services from third parties. The use, processing, saving, transfer, retention, and destruction of such personal information collected by third parties through our systems, products, and services (which may contain location data or contact details) shall comply with the third party's privacy policy provisions. If we do not capture or collect your personal information during this process, we do not bear relevant responsibilities, and we hope you can understand the privacy policy provisions of these third parties; however, if we capture or collect your personal information during this process, we will strictly abide by the terms of this Privacy Policy.

XII. Updates

We have the right to revise and update this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will immediately publish the latest Privacy Policy on our website. We will also communicate the latest Privacy Policy to our dealers and agents. Unless otherwise stated, the latest valid Privacy Policy applies to all personal information we have about you.

XIII. Contact Us

If you have any comments or suggestions regarding this platform, please contact us via the {{serviceProvider}}. We will review the issues involved as soon as possible and reply within fifteen days after verifying your user identity.

XIV. Account Cancellation

If you need to cancel your account, please contact us via the {{serviceProvider}}. We will review the issues involved as soon as possible and cancel it within seven days after verifying your user identity. We have established a dedicated personal information protection department (or personal information protection officer), and you can contact them through the following methods:

Please read this Privacy Policy carefully. By finishing reading and continuing to provide your personal information, or by purchasing our products or using our services, you indicate that you have fully understood and accepted all the terms and contents of this Privacy Policy.